EXAM SALESFORCE-CERTIFIED-ADMINISTRATOR ASSESSMENT - TEST SALESFORCE-CERTIFIED-ADMINISTRATOR TESTKING

Exam Salesforce-Certified-Administrator Assessment - Test Salesforce-Certified-Administrator Testking

Exam Salesforce-Certified-Administrator Assessment - Test Salesforce-Certified-Administrator Testking

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Salesforce certification Salesforce-Certified-Administrator exam can give you a lot of change. Such as work, life would have greatly improve. Because, after all, Salesforce-Certified-Administrator is a very important certified exam of Salesforce. But Salesforce-Certified-Administrator exam is not so simple.

To earn the Salesforce Certified Administrator certification, individuals must pass a 60-question multiple-choice exam. Salesforce-Certified-Administrator exam covers a range of topics, including Salesforce fundamentals, data management, security and access, automation, and analytics. Salesforce-Certified-Administrator Exam is timed and must be completed within 105 minutes. The passing score for the exam is 65%, and the exam fee is $200.

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Salesforce Certified Administrator Sample Questions (Q81-Q86):

NEW QUESTION # 81
Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.
What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?

  • A. Hierarchy column
  • B. Junction object
  • C. Formula field
  • D. Lookup filter

Answer: C


NEW QUESTION # 82
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?

  • A. Assignment Rules
  • B. Workflow Rules
  • C. Escalation Rules
  • D. Case Rules

Answer: A

Explanation:
Explanation
Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario. References:
https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5


NEW QUESTION # 83
Customer service accesses articles with the Knowledge Lightningcomponent on the Service Cloud Console.
Billing department users would like similar functionality on the case record without using the console.
How should the administrator configure this request?

  • A. Add the Knowledge related list to the page layout.
  • B. Add the knowledge component to the page layout.
  • C. Add the knowledge related list to the record page
  • D. Add the Knowledge component list to the page layout.

Answer: A

Explanation:
Explanation
The Knowledge Lightning component is a component that allows users to access articles fromthe Service Cloud Console app. However, if users want to access articles from a different app that does not use the console, they can use the Knowledge related list instead. The Knowledge related list shows articles related to a record based on data categories and shows article details such as title, summary, rating, and view count. To add the Knowledge related list to a record page, an administrator can use the page layout editor and drag and drop the Knowledge related list to the appropriate section on the page layout. References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_lightning_component.htm&type=5https://help.salesfo


NEW QUESTION # 84
Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?

  • A. Record Detail
  • B. Related List
  • C. Autolaunched Flow
  • D. Screen Flow

Answer: D

Explanation:
Explanation
Screen flow allows you to create a form that collects user input and performs actions based on that input. You can use screen components to display questions and instructions, and use flow logic to update records or send notifications.
References: https://trailhead.salesforce.com/content/learn/modules/screen-flows/get-started-with-screen-flows
https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5


NEW QUESTION # 85
Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.
Which feature should the administrator use to implement this functionality?

  • A. Master-detail relationship
  • B. Junction object
  • C. Lookup relationship
  • D. Parent campaign field

Answer: D

Explanation:
Explanation
To advertise on TV, radio, print, and social under one banner called New Runners and aggregate total statistics for this marketing effort, an administrator should use Parent campaign field on Campaign object. This field allows creating hierarchical relationships between campaigns by specifying one campaign as parent of another campaign. Parent campaigns roll up statistics from child campaigns such as number of leads generated, amount of revenue won etc. For example, an administrator can create four child campaigns for TV, radio, print and social ads respectively and link them to one parent campaign called New Runners using Parent campaign field. Junction object, lookuprelationship, and master-detail relationship are not features related to Campaign object or hierarchy.
References:https://help.salesforce.com/s/articleView?id=sf.campaigns_parent.htm&type=5


NEW QUESTION # 86
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